FAQs
General
What is IntelliShade?
IntelliShade designs and manufactures premium pergola and covered structure systems for residential and commercial outdoor spaces. Our systems are fully customizable, modular by design, and built to adapt to how spaces are used.
Where are IntelliShade products made?
All IntelliShade pergola and covered structure systems are manufactured in the USA using high-quality extruded aluminum and commercial-grade finishes.
Are IntelliShade products residential or commercial?
Both. IntelliShade systems are designed to support residential backyards, patios, and poolside spaces, as well as commercial environments such as restaurants, hospitality venues, golf ranges, and shared-use spaces.
Pergolas & Design
What types of pergola systems do you offer?
IntelliShade offers pergola systems with:
- Fixed roofs
- Manual adjustable roofs
- Motorized adjustable roofs
Each option delivers the same core performance, with different levels of control.
What is the difference between pergolas and covered structures?
Pergolas feature adjustable or fixed louvers that allow control over light, airflow, and rain. Covered structures use a fully covered roof instead of louvers, providing consistent overhead protection where uninterrupted coverage is preferred.
What are Cabana and Range Roof structures?
Cabana and Range Roof are two applications of our covered structure system.
- Cabana is designed for leisure-focused environments like patios, poolside areas, and outdoor lounges.
- Range Roof is designed for performance-driven spaces such as golf ranges, clubs, and shared-use commercial environments.
Both use the same modular, fully covered system.
Can IntelliShade systems be customized?
Yes. IntelliShade offers one of the most customizable pergola systems on the market. Systems can be tailored with custom dimensions, modular layouts, unique structural shapes, finishes, accessories, and control options.
Do you offer custom or non-standard shapes?
Yes. IntelliShade systems can be designed to accommodate unique site conditions, custom footprints, and non-standard geometries. Our modular design allows flexibility without compromising performance.
Performance & Durability
How durable are IntelliShade systems?
IntelliShade systems are engineered for long-term performance. They are constructed from rust-resistant, extruded aluminum and designed to withstand demanding environments.
What weather conditions can IntelliShade handle?
IntelliShade systems are designed to:
- Withstand wind speeds up to 155 mph
- Cover provides rain-tight coverage
- Reduce heat by approximately 15 to 20 degrees
- Perform reliably in sun, rain, and seasonal conditions
Are IntelliShade systems low maintenance?
Yes. IntelliShade systems are designed to eliminate the need for umbrellas, tents, or temporary shade structures. Aluminum construction and durable finishes minimize maintenance over time.
Accessories & Controls
What accessories are available?
IntelliShade offers a full range of integrated accessories, including:
- Privacy walls, fixed or rotating
- Motorized shade screens, winter vinyl screens, and overhead screens
- Decorative side wall inserts
- Heaters
- Fans
- Puck lighting
- Misters
Accessories are designed to integrate seamlessly with the structure.
Are IntelliShade systems motorized?
Motorized options are available for pergola louvers and select accessories, allowing easy adjustment with intuitive controls.
Installation & Process
How do I purchase an IntelliShade system?
IntelliShade products are sold through our authorized dealer network. Dealers handle design, sales, and installation to ensure each project is properly executed.
Can IntelliShade help with commercial projects and permitting?
Yes. IntelliShade commercial systems are engineered with building code compliance in mind. Our team supports dealers and commercial partners through design, specification, and installation planning.
Warranty & Support
What warranty do IntelliShade systems include?
All IntelliShade pergola and covered structure systems include a 20-year limited warranty.
Who do I contact for service or support?
Your authorized IntelliShade dealer is your primary point of contact for service, support, and maintenance. Additional support is available through the IntelliShade team as needed.
Dealers
How do I become an IntelliShade dealer?
If you have construction experience and are interested in adding a high-value pergola system to your business, you can apply through our Become a Dealer page.
Is there a cost to become a dealer?
There is no cost to start and no monthly fees. IntelliShade operates on a dealer-first business model designed to support long-term partnerships.